Service As Usual with Dischromatics....

Recently, Dischromatics has been receiving a number of queries regarding increased turnaround times on replication jobs. These potential clients are then going on to explain that they have been told by another company that disc production companies industry-wide are suffering from delayed delivery times on jobs.

Firstly, we would like to make it perfectly clear that we are offering the same replication service as we always have, with the standard 10-12 working day turnaround still in place. The reason for this confusion is the recent closure of one of the industries cheaper replicators, Optical Disc Services, which was used by many brokers across the UK, though never by Dischromatics. This has in turn forced some brokers into difficulties as they scratch around trying to source a new manufacturer for each job they carry out, resulting in them suffering significant delays at several stages. The industry has also seen the recent closure of some smaller replication firms who were hit with bills for unpaid DVD royalties and could not afford to pay up.

Happily for our clients, Dischromatics has always believed in the quality of products and service on offer though our contract with Sony DADC, and continued this liaison through recent years, despite the presence of cheaper, lower quality replication firms within the industry and this is now therefore bearing fruit, as we have not been affected by the closure of ODS, and we are still perfectly placed to respond to customer needs at this difficult time.

All customers, whether new to Dischromatics or not, receive the same high-level of customer service, so for more information on the products and services we can offer your company, or simply to view the full product range, just go to www.dischromatics.co.uk or call us on 01495 243222 to discuss how we can help you.